Salesforce Einstein

Empower Your Business with AI-Driven Intelligence from Salesforce

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Groundbreaking intelligence for your business—boost customer relationships and employee productivity with Salesforce AI, powered by Brimit.

Your business, even more personalized and effective with AI

No matter what business task you need Salesforce for, get it done faster and smarter with Salesforce Einstein and Agentforce.

What Salesforce AI brings to the table

At Brimit, we help you supercharge CRM operations with AI-driven intelligence.

Smart decisions with AI insights
Salesforce AI analyzes sales, marketing, finance, and service data to uncover valuable insights—like email performance, lead forecasting, market trends, and inventory demand. Brimit makes it simple to integrate these insights so you can take action without the headache.
Improved customer experience and ROI
Personalize your customer experience with targeted campaigns and product recommendations. Salesforce AI predicts customer needs, and we ensure seamless implementation—driving sales and customer loyalty.
Automated ops, more time for what matters
Let Agentforce and Einstein automate tasks like lead scoring, follow-ups, parsing data from search results, and automating schedules so your team can focus on high-value opportunities. Brimit handles the integration, making sure automation fits smoothly into your existing workflows.
Tailored service, faster
Agentforce powers AI chatbots and smarter case routing, speeding up resolution times. We’ll ensure a smooth transition to automated service, helping you deliver faster, more effective customer support.
An integrated experience for higher productivity
Einstein and Agentforce integrate seamlessly with Salesforce, enhancing your system without disruptions across sales, service, finance, and supply chain management. Brimit’s specialists will dive deep into your workflows to ensure the setup is tailored to your exact needs and that your team is more productive than ever and able to fly through tasks with ease.

The business benefits of Salesforce AI across Salesforce clouds

We help adapt Einstein and Agentforce to your business’s needs and those of your customers, bringing unique AI-powered features to each cloud for maximum impact.

Sales Cloud

  • Spot sales trends and focus on high-value leads to ensure better forecasting.
  • Use AI to flag top prospects, helping your team close deals faster.
  • Equip sales reps with tailored coaching tips to sharpen skills.

Service Cloud

  • Automatically route cases to the right agents to ensure faster resolutions.
  • Catch customer issues early, saving time and reducing costs.
  • Use AI chatbots to provide 24/7 personalized customer support.

Marketing Cloud

  • Personalize campaigns with insights into customer preferences.
  • Spot email trends and optimize content to grab your audience's attention.
  • Auto-segment audiences to provide smarter, more effective ads.

Field Service Cloud

  • Schedule jobs smarter, with location, skills, and urgency in mind.
  • Match the right employees to tasks, cutting service delays.
  • Predict maintenance issues before they become costly downtime.

Experience Cloud

  • Suggest products your customers want, thanks to smart insights into their patterns.
  • Help customers find answers fast with smarter search tools.
  • Anticipate customer needs to reduce support costs and boost satisfaction.

Nonprofit Cloud

  • Analyze donor behavior to optimize fundraising strategies.
  • Track donation campaign success and adjust efforts in real time.
  • Share data-driven reports on program outcomes to inspire donor trust and support.

Our services

At Brimit, we deliver seamless A–Z service, from consulting to hands-on support, to help you unlock the full potential of Salesforce AI and transform the way you work.

Consulting

We start by evaluating your business’s readiness for Agentforce and Einstein. Our team will work with you to assess your data and processes and help you pick the Einstein features that best align with your goals. Whether you’re aiming to improve sales, personalize marketing, or streamline operations, we’ll lay the groundwork for success with a clear, actionable plan.

Implementation

Brimit will ensure Einstein and Agentforce integrate smoothly into your Salesforce ecosystem. We handle it all, from setting up the tools to tailoring them to your specific needs. Our implementation process minimizes disruptions and ensures AI is ready to deliver value right from the start.

Configuration & administration

We will then fine-tune Agentforce and Einstein to suit your unique workflows, enabling mission-critical features. Our team will also manage ongoing administration to keep your system optimized and running with minimal effort.

Integration

Brimit links Agentforce and Einstein AI with Salesforce, using data from third-party apps to create a seamless, unified system. This makes AI insights easy to access, breaks down silos, and helps your team make smarter decisions.

Maintenance & support

Our team monitors and maintains Einstein and Agentforce to ensure they're always running at their best. From troubleshooting to updates, we handle the technical side while also training your team to fully leverage AI capabilities.

Analytics & insights

We’ll help you unlock the full power of AI Analytics by designing custom dashboards and predictive reports. With our support, you’ll gain actionable insights and use them to drive smarter, data-backed decisions in real time.

Consult an expert

Kirill Lukyanenko
Kirill Lukyanenko
Salesforce Practice Lead

Ensure business efficiency and personalized AI service with Salesforce Einstein and Agentforce

Tell us about your project